Orders processing: Orders are processed within 1–3 business days.
Delivery timeframe: Delivery usually takes 5–7 business days via trusted couriers. We aim to deliver within the estimated time, but delays may occur due to logistics or unforeseen circumstances.
Shipping charges: Shipping charges are calculated at checkout. Shipping charges are non-refundable unless the return is due to our error or a damaged product.
Tracking: A tracking ID will be shared once an order is shipped.
Address accuracy: Customers are responsible for providing accurate shipping information. Please ensure shipping details are correct. Delays or extra charges may apply for incorrect addresses.
Damaged or lost items: For damaged or lost items, contact us immediately for replacement or refund.
If you have any questions about shipping or returns, please contact our customer support team at vrikshamweaves@gmail.com.